How Modus retail departmental works

Unlock Business Transformation through our Transformation Intelligence Framework

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#1 Core module

Business Model Management

From vision to victory
  • Value Chain Integration:
    Connects all aspects of the retail value chain for end-to-end visibility in sourcing, merchandising, and sales.
  • Automated Process Tracking:
    Tools for automated monitoring of key functions like pricing, inventory, and demand forecasting.
  • Customizable Dashboards:
    Real-time, role-based dashboards provide tailored insights for managing retail operations.
  • Change Management:
    Ensures change requests and updates align with long-term business goals.
  • Increased Productivity:
    Automation allows teams to focus on strategic tasks.
  • Cost Efficiency:
    Optimizes resource allocation to minimize unnecessary costs.
  • Agility:
    Enables swift response to market changes with real-time insights.
  • Improved Customer Satisfaction:
    Supports better personalization and  engagement with integrated customer data.
  • Alignment of Strategy and Operations:
    Syncs business operations with strategy, enabling effective execution across departments.
  • Improved Decision-Making:
    Integrated data and reporting empower informed decisions on supply chain, pricing, and promotions.
  • Consistency Across Teams:  
    Provides a unified platform for consistent strategy execution across regions and departments.
  • Efficiency in Transformation:
    Maintains alignment between operations and strategic goals, accelerating new business model implementation.
#2 Core module

The Value Chain Modeler

Visualize and Adapt for Growth
  • End-to-End Visibility:
    Full visibility across the retail value chain, from procurement to delivery.
  • Real-Time Data Integration:
    Enables instant adjustments to inventory, pricing, and demand.
  • Customizable Dashboards:
    Role-specific dashboards provide real-time insights for better decision-making.
  • Scenario Planning:
    Tools for assessing impacts of pricing changes or supply chain disruptions.
  • Optimized Inventory Management:
    Tracks stock levels in real-time, reducing overstock and stock-outs.
  • Cost Savings:
    Identifies inefficiencies and offers insights for cost reduction in supply chain and merchandising.
  • Enhanced Customer Satisfaction:
    Improves product availability and service speed for a better customer experience.
  • Greater Flexibility:
    Allows retailers to adapt quickly to market changes, maintaining competitiveness.
  • Strategic Alignment:
    Aligns daily operations with broader retail strategies to achieve business goals.
  • Improved Responsiveness:
    Real-time data helps retailers quickly adapt to  market changes.
  • Operational Efficiency:
    Identifies bottlenecks, boosting productivity and reducing costs.
  • Data-Driven Decisions:
    Integrated reporting improves decision accuracy and speed.
#3 Core module

The Operating Model

Drive Grocery Innovation and Change
  • Real-Time Overview:
    Provides live updates on retail operations, from supply chain to customer service.
  • Multi-Level Design:
    Aligns high-level strategy with daily operations across six structured levels.
  • Integrated Change Management:
    Tracks and manages shifts from the current to the desired operational model.
  • Continuous Alignment:
    Ensures real-time updates to KPIs, roles, systems,  and processes.
  • Cost Efficiency:
    Streamlines processes to reduce operational costs.
  • Enhanced Decision-Making:
    Offers detailed insights for data-driven decisions.
  • Scalable Change Management:
    Ensures uniform execution of changes across locations and departments.
  • Continuous Improvement:
    Optimizes the operating model to adapt to market and internal changes.
  • Strategic Alignment:  
    Connects daily retail operations to strategic business goals.
  • Enhanced Flexibility:
    Enables real-time adjustments for quick responses to market or supply chain changes.
  • Improved Efficiency:
    Identifies bottlenecks and optimizes resource allocation  for better performance.
  • Operational Consistency:
    Keeps policies, training, and processes aligned across teams and locations.
#4 Core module

The Transformation Assets & Portfolio Module

Organize and Sustain Organizational Success
  • Centralized Asset Bank:
    Repository of 400+ assets, including templates and tools, for retail transformation.
  • Integrated Portfolio Management:
    Manages multiple projects with automated reporting and templates.
  • Customizable Dashboards:
    Role-specific, real-time insights for managing  transformation progress.
  • Agile Transformation Management:
    Supports agile methods for both individual projects and large portfolios.
  • Enhanced Collaboration:
    Cross-team collaboration is facilitated by shared assets and insights, improving productivity across retail departments and stakeholders​​.
  • Increased Agility:
    Enables quicker responses to market changes and customer demands, giving retailers the flexibility needed to stay competitive​.
  • Cost and Time Efficiency:
    Automating transformation processes and using predefined templates reduces the time and costs associated with deploying new strategies​.
  • Scalable Solutions:
    The platform supports scaling transformation efforts across multiple departments or locations, ensuring uniformity and efficiency​​.
  • Streamlined Transformation:
    Centralizes efforts, ensuring alignment with business goals.
  • Optimized Resource Management:
    Enhances control over resources, timelines, and dependencies.
  • Improved Visibility:
    Integrated reporting ensures progress tracking and accountability.
  • Consistency in Delivery:
    Maintains quality and efficiency across retail projects.
#5 Core module

The Change & Development Management

Prepare, Lead and Thrive
  • Robust Change Management:
    The OCM Hub offers tools, templates, and techniques to manage change across retail portfolios.
  • Real-Time Tracking:
    Integrated dashboards provide real-time monitoring and reporting of change processes.
  • Customizable Methods:
    Retail teams can adopt or digitize their preferred change management methodologies.
  • Cross-Team Collaboration:
    Facilitates alignment and communication across all teams involved in the change process.
  • Smooth Transitions:
    Ensures coordinated change management without disrupting operations.
  • Strategic Alignment:
    Aligns organizational changes with long-term business goals.
  • Accelerated Adoption:
    Speeds up change adoption at team and individual levels.
  • Continuous Improvement:
    Allows ongoing updates to transformation strategies to meet market demands.
  • Enhanced Efficiency:
    Automates the change management process, reducing time and resources needed for implementation.
  • Improved Stakeholder Communication:
    Keeps all stakeholders informed via an integrated communications platform, reducing friction.
  • Minimizes Disruption:
    Aligns change with operational capabilities, ensuring seamless integration with minimal impact.
  • Scalable Change Management:
    Scales initiatives across locations, ensuring consistent application of best practices.
#6 Core module

The Engagement Hub

Connect, Share, and Guide
  • Centralized Platform:
    Offers a unified interface for all team members to access transformation materials, reports and updates.
  • Real-Time Communication:
    Enables instant collaboration and timely updates across teams and stakeholders.
  • Role-Based Access:
    Customizes user views and access to relevant data and tools based on responsibilities.
  • Commitments Tracking:
    Tracks training, meetings, and deadlines to ensure timely completion.
  • Boosts Productivity:
    Streamlines communication and access to information, improving team efficiency.
  • Enhanced Collaboration:
    Facilitates cross-team collaboration with real-time updates.
  • Consistent Alignment:
    Centralizes transformation activities, keeping business and transformation teams aligned.
  • Ongoing Learning:
    Ensures access to training materials, helping teams adapt to changes effectively.
  • Improved Cross-Brand Collaboration:
    Enhances communication between retail brands and functions, facilitating a unified approach to transformation across the conglomerate.
  • Increased Stakeholder Engagement:
    Ensures that all team members, from executives to frontline staff, are aligned with the transformation strategy, boosting engagement and ownership of change​.
  • Streamlined Information Access:
    Provides quick and easy access to essential documents, reports, and schedules, reducing delays and miscommunications during the transformation process​.
  • Boosted Productivity:
    With real-time notifications and role-based content, the hub ensures timely actions, keeping transformation projects on track and enabling teams to focus on high-priority tasks​.

Modus ETP

Empowering Transformation with Modus ETP's Core Components, integrated tools designed to enhance strategic alignment, operational efficiency, and sustainable change management across complex, multi-layered enterprises.

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Modus Business Transformation & Core Modules

Building, Driving and Sustaining your Business Transformation and embedding a 'Transformation As Usual' platform.
#1 Core module
Strategy Management Modeller

Innovating business models to enhance multi-department retail experiences.

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#2 Core module
The Value Chain Modeler

Streamlining value chains to optimize product flow and availability across departments.

read more
#3 Core module
The Operating Model Workbench

Aligning operating models to improve efficiency and customer satisfaction in retail.

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#4 Core module
The Portfolio Management Workbench

Leveraging transformation assets to modernize departmental operations and services.

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#5 Core module
The Change Management Workbench

Driving organizational change to adapt to shifting retail landscapes and customer needs.

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#6 Core module
The Organizational Development Workbench


Connecting departments and teams for seamless collaboration and improved customer engagement.

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​Modus Business Transformation Core Modules

Building, Driving and Sustaining your Business Transformation and embedding a 'Transformation As Usual' platform.

The Business Model Management

Innovating business models to enhance multi-department retail experiences.

The Value Chain Modeler

Streamlining value chains to optimize product flow and availability across departments.

The Operating Model

Aligning operating models to improve efficiency and customer satisfaction in retail.

The Transformation Assets & Portfolio Module

Leveraging transformation assets to modernize departmental operations and services.

The Organizational Change Management

Driving organizational change to adapt to shifting retail landscapes and customer needs.

The Engagement Hub


Connecting departments and teams for seamless collaboration and improved customer engagement.

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